The primary purpose of Narcotics Anonymous is to carry the message of recovery to the addict who still suffers. The San Francisco Area of Narcotics Anonymous operates a helpline to do just that. The helpline operates 24 hours a day, 7 days a week. When an addict or family member calls, NA is there to carry the message of recovery.

Volunteers supporting the helpline provide information about Narcotics Anonymous and meeting information. Helpline volunteers are people working a program of recovery in Narcotics Anonymous. They do not work in the field of recovery or mental health. The helpline does not offer program referrals or treatment advice. If you are experiencing a life-threatening crisis, please call 911 immediately.

If you are looking for a meeting in San Francisco, call the NA Helpline (415) 621-8600.

The helpline is operated by San Francisco Narcotics Anonymous (SFNA) volunteers who sign up for at least one two‑hour time slot per week. SFNA volunteers answer their phone and speak to callers, locally and from around the world. We receive many types of calls. Our primary purpose for the Helpline is to get an addict to a meeting, however we get calls from out of towners wanting directions to meetings, calls from loved ones on how to get their wife, husband, or sibling to stop using drugs, just to name a few types of calls we receive.

Volunteers make the helpline happen, can you help a few minutes per week?

To qualify as a Helpline Volunteer you:

  • need 6 months continuous clean time
  • must be practicing the Narcotics Anonymous program of recovery
  • willingness to help the addict who still suffers
  • have access to a private telephone, either a home phone or a cell phone.

Point of Contact

Please contact Helpline Coordinator by email at